This morning about 30 minutes into the day, Jim one of the co-founders, comes bounding upstairs with a huge smile and says, "Kelly, Zach, I'm going to interrupt your important work b/c this is just too cool." He hands me a 8" diameter circular piece of paper with a note written in a spiral. "Read it out loud," he says. So I do.
A customer writes that she loves our DVDs (yay!) and has actually taken one of our catalogues and used it to make the very paper I'm holding (it's really cool paper). She thanks us for the work we do. I don't think she could know how happy that made everyone in the office. What started out as a rainy dark day just turned into an amazing day. We turn back to our computers with more enthusiasm. Just like when you make something and then wrap it with a pretty bow and hand it over to someone else, you hold your breath to see how they react when it's opened. It makes all the difference when they say, "Thank you, I love it."













